
Medical Practice Consulting
for every practice
Building on years of health and wellness industry insight, FX Med Support is poised to meet the needs of practices who want to maximize how they use technology in their day-to-day.
We’ve developed custom API’s to drive powerful automations, freeing up busy healthcare staff to focus on delivering great patient care. These services have been created from direct customer feedback on what solutions would deliver the most sustainable value. We’ve also based our service offerings on the identified gaps in compelling options for the niche EMR connected services segment.
Medication Refill Notification System
Introducing the Medication Refill Notification System for Cerbo
FxMedSupport is excited to announce a groundbreaking new application designed to enhance patient care and streamline medication management within the Cerbo EHR system. The Medication Refill Notification System is a cutting-edge tool that empowers medical practices to proactively engage with patients regarding their prescriptions, ensuring continuity of care and reducing administrative burdens.
Key Features of the Medication Refill Notification System
- Customizable Notification Timeframes
- Set specific timeframes for when notifications are sent prior to a medication’s expiration.
- Tailor the schedule to meet your practice’s workflow and patient needs.
- Multi-Channel Communication
- Notify patients through their preferred communication method:
- Text Message
- Portal Message
- Ensure patients never miss critical updates about their prescriptions.
- Notify patients through their preferred communication method:
- Interactive Patient Responses
- Patients receive a notification and can respond directly with their choice:
- Yes — They would like a refill.
- No — They do not need a refill.
- Remind Me Later — They can select a custom timeframe for when they want to be reminded again.
- Patients receive a notification and can respond directly with their choice:
- Automated Task Assignments
- When a patient makes a selection, your designated admin receives a task in the system:
- If the patient selects Yes, the task will notify the admin to initiate the refill process.
- If the patient declines or sets a reminder, the task will reflect their action for appropriate follow-up.
- When a patient makes a selection, your designated admin receives a task in the system:
- Seamless Integration with Cerbo
- Fully integrated into the Cerbo ecosystem, enabling practices to manage all prescription-related activities within one platform.
- Automatically updates patient records with their choices and medication status.
Benefits to Your Practice
- Enhanced Patient Engagement: Keep patients informed and involved in their care.
- Streamlined Workflow: Automate refill notifications and eliminate manual follow-ups.
- Improved Medication Adherence: Reduce gaps in patient medication regimens by providing timely reminders and easy refill options.
- Customizable to Fit Your Needs: Flexible settings allow you to tailor the application to suit your practice’s unique requirements.
How It Works
- Setup:
- Configure the notification schedule and communication preferences in the application settings.
- Assign an admin to manage tasks generated by patient responses.
- Notification:
- Patients receive a timely alert before their medication runs out, prompting them to take action.
- Patient Action:
- Patients choose their desired response (Yes, No, Remind Me Later) directly from the notification.
- Admin Task:
- The selected admin receives a task reflecting the patient’s choice, ensuring the next steps are clear and actionable.
Why Choose the Medication Refill Notification System?
Designed with both patients and practices in mind, this application simplifies the refill process, enhances communication, and ensures your patients never miss a dose of their prescribed medication. By integrating this tool into your Cerbo system, you’ll save time, reduce errors, and provide an unparalleled level of care.
2 (two 90 min) meetings a month where we brainstorm and create action plans based on your needs wants and desires
Turn Key medical practice.