What is this Ticket for?(Required) Pre-Sign-up Help Post Sign-up Onboarding Help Report Application Issue Live Support Automation Help Request For Development Pre-Sign-up Help If you’re a Cerbo user looking to enhance your practice with FxMedSupport integrations, you’re just a few clicks away from unlocking a suite of powerful solutions. Visit our FxMedSupport Cerbo Integrations page to explore a comprehensive list of applications designed to optimize and streamline your workflow. When you’re ready to see these integrations in action, simply schedule a personalized demo through our Demo Request page. Our team is here to guide you every step of the way, ensuring you discover the solutions that best meet your practice’s unique needs. Already had a demo? Use our Demo Follow-Up Connection page to schedule a follow-up session and take the next step in your journey with FxMedSupport. Quick Links: FxMedSupport Cerbo Integrations Demo Request Page Demo Follow-Up Connection Post Sign-up Onboarding HelpIf you have signed up for FxMedSupport service and are having a hard time understanding the onboarding steps, please go to this page which should outline all the steps for you. Link: Integration Onboarding Client Needs Wants & Desires Form Report Application IssueApplication List for Application Issue(Required) Cerbo Tag Info System Outlook Calendar Admin Desktop Login Secure Note Time Card Loyalty Program Automator Basic After Hours – Auto Reply Portal Kanban Board Portal Auto Reply System Auto Encounter Google Cal Bi-Directional Happy Birthday Notification Re-beautify Encounter Beautify Patient Portal Auto Invite Bulk Patient Status Edit Bulk Tag Edit Portal App Basic Bulk Email System Cerbo Crypto (ERC-20) Payment System Provider Template Charting System Tags Info & Bulk Create Patient Transaction Association PDF Annotate System Provider Autoblock Scheduling System Program Management System Multi-State License & Supervising Physician Application Medication Refill Notification System Appointment Form Notification System Mobile App Custom Branding Auto Encounter – Auto Chart Prep Newsletter Application MessengerPro – Admin Login Portal Scheduler Form Template Builder Mobile Form Builder Patient Re-Engagement Application Intuitive Messaging Portal Automator Pro Medication & Supplement Reconciliation Open Orders Notification Portal Messenger Pro SpruceHealth Calendly + Cerbo GoHighLevel Tunnel Virtual Administration Assistance (VAA) QuickBooks Online Zoho Books Zoho CRM Go High Level CRM Type Form JotForm Gravity Form Thinkific Course Platform Portal Phone System QualityMetric Inc. Am I Healthy Zoom Video Acuity Scheduling HubSpot Bidirectional MindBody Bi-Directional Portal Messaging Texting SMS-Reply Cerbo Robo Caller E-Commerce Add-On Twilio Stripe Integration Business Associate Agreement (BAA) NMI Payment Gateway System Empower Pharmacy Integration Fluid Payment (KiboPay) Gateway Metorik Integration Square Online Payments Custom Portal Application – iOS Android WooCommerce Point of Sale LifeFile Compounding Pharmacy Integration Clover Payment System Integration WordPress WooCommerce Store Care Plan US Pay Payment Gateway Authorize.Net Payment Gateway Payment Depot Payment Gateway Twilio External Account SendGrid WooCommerce Cerbo Pro BigCommerce Cerbo Pro Shopify Cerbo Pro Other Report Application Issue Other(Required) Application Issue(Required)Live SupportWhy are we connecting(Required) For an Application General Help Application List Live Support(Required) Cerbo Tag Info System Outlook Calendar Admin Desktop Login Secure Note Time Card Loyalty Program Automator Basic After Hours – Auto Reply Portal Kanban Board Portal Auto Reply System Auto Encounter Google Cal Bi-Directional Happy Birthday Notification Re-beautify Encounter Beautify Patient Portal Auto Invite Bulk Patient Status Edit Bulk Tag Edit Portal App Basic Bulk Email System Cerbo Crypto (ERC-20) Payment System Provider Template Charting System Tags Info & Bulk Create Patient Transaction Association PDF Annotate System Provider Autoblock Scheduling System Program Management System Multi-State License & Supervising Physician Application Medication Refill Notification System Appointment Form Notification System Mobile App Custom Branding Auto Encounter – Auto Chart Prep Newsletter Application MessengerPro – Admin Login Portal Scheduler Form Template Builder Mobile Form Builder Patient Re-Engagement Application Intuitive Messaging Portal Automator Pro Medication & Supplement Reconciliation Open Orders Notification Portal Messenger Pro SpruceHealth Calendly + Cerbo GoHighLevel Tunnel Virtual Administration Assistance (VAA) QuickBooks Online Zoho Books Zoho CRM Go High Level CRM Type Form JotForm Gravity Form Thinkific Course Platform Portal Phone System QualityMetric Inc. Am I Healthy Zoom Video Acuity Scheduling HubSpot Bidirectional MindBody Bi-Directional Portal Messaging Texting SMS-Reply Cerbo Robo Caller E-Commerce Add-On Twilio Stripe Integration Business Associate Agreement (BAA) NMI Payment Gateway System Empower Pharmacy Integration Fluid Payment (KiboPay) Gateway Metorik Integration Square Online Payments Custom Portal Application – iOS Android WooCommerce Point of Sale LifeFile Compounding Pharmacy Integration Clover Payment System Integration WordPress WooCommerce Store Care Plan US Pay Payment Gateway Authorize.Net Payment Gateway Payment Depot Payment Gateway Twilio External Account SendGrid WooCommerce Cerbo Pro BigCommerce Cerbo Pro Shopify Cerbo Pro Other Application List Live Support Other(Required) One Line Issue Description(Required) Details of Event(Required)File UploadAccepted file types: jpg, png, pdf, Max. file size: 64 MB.Accepted File types jpg, png, pdfAutomation HelpAutomation Project Name(Required) Please Build – For a Fee(Required) Dx Identification Fix Build for a Fee Part of Support Ticket Event Title(Required) List Conditions(Required)Desired Actions(Required)Anything else we need to know?(Required)Request For DevelopmentRequest for development - Options(Required) Roadmap Ideas - Ne Fee - Just Ideas - No Action by our Team Request for development - Special Project - Paid - We will Scope & Provide Estimate - This submission approves a 1 hour development rate @ $95 for project scoping the project * This is not refundable. FxMedSupport Request for Development Policy At FxMedSupport, we value efficiency and clear communication to ensure all development requests are handled in a timely manner. To maintain an effective workflow, we have established the following policy regarding the Request for Development process: Proposal Validity & Engagement Requirement 1. Proposal Issuance: Upon submission of a Request for Development, FxMedSupport will review the request and provide a formal development proposal outlining scope, timeline, and costs. This proposal will be posted inside FxMedSupport for client review. 2. 10-Day Proposal Validity Period: The proposal will remain valid for 10 days from the date of posting. Within this period, the client must acknowledge, engage, or approve the proposal to move forward. 3. Automatic Withdrawal of Inactive Requests: If no engagement occurs within the 10-day window, the development request will be automatically closed and withdrawn. Clients wishing to proceed after the 10-day period must submit a new Request for Development, as previous proposals will no longer be valid. This policy helps streamline our workflow and ensures that development resources are allocated efficiently. If you have any questions or need further clarification, please reach out to our support team. Thank you for working with FxMedSupport! Project Name(Required) Project description(Required)Practice InfoMedical Practice Name(Required) Email used for the Ticket(Required) ⚠️ DO NOT LEAVE PAGE — WILL REDIRECT ⚠️CAPTCHA