Schedule Sentinel™
The AI Agent That Turns Cancellations Into Captured Revenue
Empty appointment slots are silent revenue leaks.
Schedule Sentinel™ — created by FXMedSupport, the Dreammakers of Cerbo EHR — is an intelligent AI Agent designed to automatically recover lost appointments and fill your schedule without staff intervention.
This isn’t just automation.
This is autonomous revenue recovery.
The Problem
Every medical practice deals with:
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Last-minute cancellations
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Deleted appointments
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Staff time wasted making manual calls
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Waitlists that aren’t efficiently utilized
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Revenue gaps that could have been prevented
Most practices simply absorb the loss.
Schedule Sentinel™ doesn’t.
How Schedule Sentinel™ Works
Schedule Sentinel™ operates intelligently and automatically inside your Cerbo environment.
1. Continuous Monitoring
The AI Agent monitors for appointments that are canceled or deleted within a defined number of days before the scheduled start time.
2. Instant Activation
The moment a qualifying cancellation occurs, Schedule Sentinel™ activates automatically.
3. Intelligent Waitlist Scan
It scans your existing waitlist and identifies eligible patients based on your configured criteria.
4. Smart Sequential Outreach
Patients are contacted one at a time in priority order via:
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SMS text message
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Automated voice call
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Or both
The message asks:
“Would you like this appointment on [Date] at [Time]?”
5. Automatic Scheduling
The first patient to confirm “Yes” is automatically scheduled into the open slot.
The system immediately stops outreach once the appointment is filled.
6. Intelligent Escalation
If a patient declines or does not respond within the designated timeframe, the AI Agent seamlessly moves to the next patient on the waitlist until the slot is secured.
No staff calls.
No back-and-forth coordination.
No wasted openings.
What Makes Schedule Sentinel™ Different
This is not a basic reminder tool.
This is a real-time, decision-driven AI Agent that:
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Prevents revenue leakage
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Reduces administrative workload
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Maximizes provider utilization
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Improves patient access
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Operates 24/7 without fatigue
It works quietly in the background — protecting your schedule at all times.
Revenue Impact
Even filling just 2–3 recovered appointments per week can generate:
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Thousands in additional monthly revenue
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Tens of thousands annually
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Increased provider productivity
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Stronger operational stability
Schedule Sentinel™ transforms unpredictable cancellations into predictable recovery.
Built Specifically for Cerbo
Schedule Sentinel™ is engineered to integrate seamlessly within Cerbo workflows.
No external juggling.
No disconnected systems.
No complicated staff training.
It activates, monitors, contacts, schedules — and stops — automatically.
Designed for Growth-Minded Practices
Schedule Sentinel™ is ideal for practices that:
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Maintain active waitlists
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Experience regular cancellations
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Want to reduce front-desk workload
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Are scaling provider capacity
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Care about maximizing every appointment slot
If you value efficiency and revenue optimization, this AI Agent was built for you.
This Is Just the Beginning
Schedule Sentinel™ is the first in a series of AI Agents developed by FXMedSupport.
More intelligent agents are in development — each designed to remove friction, increase automation, and expand what’s possible inside Cerbo.
The era of intelligent practice management has begun.
Ready to Activate Schedule Sentinel™?
See it in action.
