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─── FxMedSupport 2.0 · Email 1 of 3
The nervous system of Cerbo is here. Activate yours now.
After ten years of building inside the Cerbo ecosystem — listening, integrating, automating, leveraging — we have grown up. We are no longer a fragmented set of tools. We are the preeminent technology stack on top of the best EHR for functional and integrative medicine. And we have something to show you.
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To every Cerbo provider reading this — thank you. Whether you are already part of the FxMedSupport family or you are simply a member of the Cerbo community, this message is for you. Ten years ago, we started building one tool to solve one problem. Today, we are eighty production applications deep, serving hundreds of practices across the country, and the only company that has spent a full decade developing exclusively on top of Cerbo. Every other integration platform connects to thirty EHRs. We connect to one — the master of EHRs — and we know it more intimately than any third party ever will.
Today we are stepping into our own. The look, the feel, and the way our applications operate inside Cerbo have been refined and elevated. But the bigger news is what sits behind that polish: FxMedSupport 2.0 — a fundamental shift in how we build and what we are willing to declare about who we are.
Cerbo is the brain of your practice. Brilliant at charting, scheduling, the patient portal, e-prescribing, lab integrations. We are the nervous system that carries Cerbo’s signal everywhere your practice operates. Communication. Payments. CRM. Pharmacy. Scheduling. Reporting. AI scribing. Every part of running a practice that lives outside the chart. A brain is only as powerful as the nervous system you connect it to — and we assure you, we are that nervous system.
We have also grown up in a more important way. For ten years we have been reactive — saying yes to every Cerbo provider who asked us to build, integrate, automate, or leverage something Cerbo wasn’t designed to do alone. We will never stop saying yes. But starting now, we are also building proactively — applications we know practices need before they have asked for them, because we have spent a decade watching how integrative and functional medicine providers actually do their work.
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i. Now Live · The Hero of 2.0
Patient Portal Health Insight.
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Health Insight is the most powerful patient-data tool we have ever built. It looks at every piece of historical patient information inside Cerbo — vitals from the patient’s mobile app, every lab marker that has ever come in, the medications and supplements that have been started and stopped, the alternate plan items that have been initiated and concluded — and it pulls it all into one historical longitudinal timeline. Ten years of a patient’s story, in one view, overlaid with every clinical intervention.
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This is documentation, yes — but more importantly, this is insight. The provider can finally answer the question they’ve always needed to answer: is what I am recommending actually working? And the patient gets to see it. Not a row of numbers on a lab report. Their own history, their own body, the protocol you’ve walked them through together, and the visible proof of where they started and where they are today.
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This is who you actually are — not just a bunch of lines on a spreadsheet and a lab report.
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Health Insight also creates a clean executive-summary report you can push directly into the Cerbo chart, share with the patient, or use to document the arc of care for any review or referral. The data was always there. We just gave it the form it always deserved.
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And one more thing — Patient Portal Health Insight is part one. Provider i — the second half of this release — is just weeks away. Provider i takes Health Insight and puts it on steroids: it lets each provider configure how they look at patient data the way their brain organizes the human in front of them. Built on a decade of understanding how integrative and functional medicine providers actually think.
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ii. Also Now Live · The Other Two Pillars
Two more releases. Same shift.
Patient Portal Health Insight is the headline of FxMedSupport 2.0, but it is not alone. Two other major releases launched alongside it.
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Now in pilot · Live
Cerbo · Heidi Scribe Bi-Directional
Heidi and Cerbo each do their job brilliantly — but the existing widget did the Heidi thing and the Cerbo thing, without ever doing the provider thing. We built the true bidirectional integration. Patient vitals, allergies, and historical labs sync automatically into Heidi. Tagged contextual folders inside Cerbo feed Heidi the supporting evidence-based documents that match each patient. Heidi generates the encounter with full clinical context, and we automatically lift the finished encounter back into the Cerbo chart. Three to seven minutes saved per appointment.
Learn more about Cerbo · Heidi →
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Now Live · Practice intelligence
Portal Cerbo Visual Reporting System
Cerbo’s API and reporting engine are powerful — but historically the data has lived in CSV downloads. Provider schedule utilization, popular appointment types, most profitable services, demographic breakdowns. We turned the raw data into visual, configurable dashboards with automated distribution. The owner gets the practice health snapshot. The medical director gets provider performance. The lead admin gets patient activity. Each report scheduled, formatted, and routed automatically. No more guessing. Real information. Real decisions.
Learn more about Visual Reporting →
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From the Founder
Want the full story behind FxMedSupport 2.0?
The official press release covers a decade of building inside Cerbo, the philosophy behind 2.0, and where we’re going next — narrated and ready to listen to in your own time.
Read & Listen to the Press Release →
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iii. What Comes Next
This is just the opening note.
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Two more emails are coming next week — each one going deep on one of the three releases. After that, expect a monthly cadence of major updates from us as we continue to ship. And behind those emails, more is already in motion. Provider i in weeks. Our internal ticket system and lightweight CRM widget — built first to make our own customer service better, ready to be released to the community at the Elite tier so practices can drop a chat-and-ticket widget on their own website, manage business-side tasks, and auto-create patients in Cerbo from form submissions.
Other companies charge three, four, five hundred dollars a month for a single feature. We deliver eighty applications and an entire technology stack for a fraction of that. We are not here to nickel and dime. We are here to be the preeminent technology stack on top of the best EHR for functional and integrative medicine.
So this is us, planting two feet in the ground and saying it plainly: we know who we are. We are the nervous system of Cerbo. Activate yours now.
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Ready to activate?
Open your account in minutes, or talk to our team about a demo built around how your practice actually runs on Cerbo.
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