FXMedSupport – Terms & Conditions
Last Updated: 11-2025
Introduction
These Terms & Conditions (“Terms”) govern your use of the FXMedSupport website, platform, software, and all related services (“Service”). By accessing or using FXMedSupport, you agree to be bound by these Terms. If you do not agree, you may not use the Service.
About FXMedSupport
FXMedSupport provides software-as-a-service (SaaS) tools, workflow automation, integrations, and operational support for healthcare practices. FXMedSupport does not provide medical, clinical, or healthcare services.
Eligibility
By using the Service, you confirm that you are at least 18 years old, have the legal authority to enter into this agreement, and, if applicable, are authorized to act on behalf of your organization.
Use of the Service
You agree to use the Service only for lawful purposes and in accordance with these Terms. You may not:
– Copy, modify, reverse-engineer, or redistribute the platform or its components
– Share or resell account access
– Interfere with platform security or functionality
– Provide unauthorized access to third parties
FXMedSupport may update, modify, or discontinue any feature of the Service at any time.
Accounts and Access
You are responsible for maintaining the confidentiality of your account login and for all activity performed using your credentials. FXMedSupport may suspend or terminate accounts that violate these Terms or pose security risks.
Subscriptions, Fees & Billing
FXMedSupport operates on a subscription model. By enrolling, you authorize FXMedSupport to charge your payment method for recurring membership fees, integration fees, and any additional service costs. Subscriptions renew automatically every 30 days unless cancelled according to the Cancellation Policy below.
Pricing Changes
FXMedSupport reserves the right to change, modify, or update its pricing, integration fees, and subscription rates at any time and at its sole discretion. Pricing changes may take effect immediately or at the start of your next billing cycle. Continued use of the Service after any pricing update constitutes acceptance of the revised pricing.
Integration Fee (Non-Refundable After 24 Hours)
FXMedSupport begins technical work shortly after signup, including system configuration, integrations, cloud setup, and automation development. The integration fee becomes 100% non-refundable 24 hours after enrollment, regardless of onboarding status or usage.
Cancellation Policy
Cancellations must be submitted in writing through an official support ticket. A 30-day cancellation notice is required. FXMedSupport does not issue refunds or prorated credits for unused time or prepaid memberships.
Third-Party Services
The Service may connect with external platforms (e.g., Cerbo, Google services, cloud providers). These third-party services operate under their own policies. FXMedSupport is not responsible for their actions, data handling, or service availability.
Privacy and Data Handling
FXMedSupport uses commercially reasonable technical and security measures to protect data. By using the Service, you consent to FXMedSupport’s data practices as described in our Privacy Policy. Unless separately contracted under a Business Associate Agreement (BAA), FXMedSupport does not store or process Protected Health Information (PHI).
Intellectual Property
All software, features, designs, materials, and content within the FXMedSupport Service are the exclusive property of FXMedSupport. Your subscription grants you a limited, non-exclusive, non-transferable license to use the Service; it does not grant ownership or rights to copy, resell, or modify the platform.
Disclaimers
The Service is provided “as is” and “as available.” FXMedSupport does not guarantee uninterrupted service, error-free functionality, or compatibility with all systems. FXMedSupport does not provide medical advice or clinical recommendations.
Limitation of Liability
To the fullest extent permitted by law, FXMedSupport is not liable for any indirect, incidental, special, or consequential damages, including lost revenue, lost data, or business interruption. FXMedSupport’s total liability for any claim will not exceed the amount paid in the 12 months preceding the claim.
Website Content
All website content—including text, graphics, images, and materials—is provided for informational purposes. FXMedSupport is not responsible for any inaccuracies, omissions, or reliance placed on website content.
External Links
The FXMedSupport website may include links to external sites. FXMedSupport does not control or endorse these sites and is not responsible for their content, policies, or practices.
Termination
FXMedSupport may suspend or terminate access to the Service at any time for violation of these Terms, security concerns, non-payment, or unlawful use.
Changes to These Terms
FXMedSupport may modify these Terms at any time. Updated Terms will be published on this page. Continued use of the Service after changes are posted signifies acceptance of the updated Terms.
Governing Law
These Terms are governed by the laws of the jurisdiction in which FXMedSupport operates, without regard to conflict-of-law rules.
Contact Information
If you have questions about these Terms & Conditions, please contact:
help@fxmedsupport.com
