We’re honored to give you
more product at less price.
50%
We’ve never offered Pro or Elite at this sign-up price before. And we’re doing it right now — at the same time we’re shipping the biggest product release in our ten-year history. More tools. More automation. More leverage on Cerbo. Less money to get started.
This is our way of thanking the practices that have built FxMedSupport into what it is — by lowering the barrier so even more practices can step into what we call The DreamMaker tier.
Four tiers. One progression of power.
Every tier earns its place. Most practices end up at Elite — not because we push, but because that’s where the math stops working any other way.
Basic
Built for the small practice that wants to see what FxMedSupport actually feels like. You get two surprisingly powerful integrations right out of the gate — bidirectional Outlook + Google Calendar sync with Cerbo, plus our Crypto Payment system (Bitcoin and Ethereum ERC-20 with smart contracts).
You also get light versions of many of our core apps and full versions of others. Most practices outgrow Basic within a few months — but it’s the perfect way to step in without committing.
Pro
This is where you experience what we call The DreamMaker effect. Every Pro app, automation, and tool we’ve built leverages, optimizes, enhances, and amplifies Cerbo to do things Cerbo was never designed to do on its own.
Pro is purely Cerbo-native — no third-party integrations yet. You also get our official Patient Portal Mobile App for iOS and Android (the same app Cerbo trusted us to build). For $99/month, you’ll save your team 10+ hours a month on routine work that’s now fully automated.
Elite
Everything in Pro, plus the connection layer to the rest of your business. QuickBooks. Zoho CRM. HubSpot. PayRoc. Twilio. Zoom. Acuity. Calendly. Now those tools talk to Cerbo automatically — and Cerbo talks back.
A CRM lead becomes a Cerbo patient automatically. A calendar booking creates an encounter. A payment posts to QuickBooks. You stop running five separate systems and start running one nervous system. Most practices end up here because the math is undeniable: you save more in cancelled subscriptions and reclaimed staff hours than you spend.
Enterprise
For practices that have 10,000+ active patients, more than typical Cerbo users, heavy third-party platform usage, or specific enterprise needs we’ll custom-build. Custom payment gateways. Compounding pharmacy integrations. Bidirectional connections to non-Cerbo organic lab companies. E-commerce integrations with high volume.
Enterprise is also required if you purchase our White-Label Custom Mobile App ($9,000+, separate product). We don’t push Enterprise — but if you’re at this scale, you already know it.
Every tool we built
started with “I wish.”
We’re the DreamMakers because we don’t just sell a product — we build the products our clients dream of. Every application in every tier started as a provider’s “I wish Cerbo did this.” They asked. We listened. We built. Then we made it available to every other practice that ever wished for the same thing.
I wish Cerbo could automatically prep my chart before I see the patient.
I wish patients could schedule themselves on my Cerbo calendar without logging in.
I wish my Cerbo data flowed straight to QuickBooks every night.
What’s your “I wish”?
See an integration we don’t have? Use a tool we haven’t connected to yet? Have a workflow you wish Cerbo could automate? Tell us. Our entire product catalog is the answer to provider questions like yours. We have a formal Request for Development process — submit your idea, we’ll evaluate it, and if it’s a fit, we’ll build it.
Submit a Request for Development →
Pick your starting point.
Upgrade whenever you’re ready.
Every tier comes with the resources, integrations, and applications listed below. Upgrades and downgrades are easy — upgrade anytime by paying the difference, downgrade anytime at no cost.
Portal Basic
$199 Initial Set-upPortal Pro
$499 Initial Set-up Sale PricePortal Elite
750 Initial Set-up Sales Price* indicates additional charges may incurs
Enterprise
$3000 Initial SetupEnterprise Level Integration & Practice with more than normal users on Elite Applications, Practice that have more than 10,000 active patients in the Cerbo system. Practice that require a special connection into an application and has special needs
* indicates additional charges may incurs
Less spent.
More built.
Pro and Elite at 50% off sign-up, while we ship the biggest product release in our ten-year history. This won’t last. Step in now and get the full power of FxMedSupport at a starting price you’ll never see again.
Basic
Pro
Elite
Enterprise
Every tier comes with resources.
Here’s the full matrix.
Resource limits define the capacity included in each tier — patient counts, email volume, SMS limits, calendar integrations, and more. Going over a limit triggers an overage charge at the tier’s defined rate.
Scroll table horizontally to see all columns
| Package | Cost | Patient Count | SMS | Portal Phone | Google Cal | Outlook Cal | Automation | Mindbody | |
|---|---|---|---|---|---|---|---|---|---|
| Basic |
Signup$199
Monthly$50
|
Enabled
Threshold5,000
Tier Price$20/m
Tier Threshold1,000
|
Enabled
Threshold1,000
Tier Price$10/m
Tier Threshold1,000
|
Disabled | Disabled | 1 | 1 | 5 | Disabled |
| Pro |
Signup$1000
Monthly$100
|
Enabled
Threshold20,000
Tier Price$25/m
Tier Threshold20,000
|
Enabled
Threshold3,000
Tier Price$10/m
Tier Threshold1,500
|
Enabled
SMS Limit2,000
Per SMS$0.0300
|
Enabled
Per Line$7
Min Limit2,000
Per Min$0.0250
|
5 | 5 | ∞Unlimited | Disabled |
| Elite ★ Recommended |
Signup$2000
Monthly$200
|
Enabled
Threshold20,000
Tier Price$25/m
Tier Threshold20,000
|
Enabled
Threshold5,000
Tier Price$20/m
Tier Threshold5,000
|
Enabled
SMS Limit3,000
Per SMS$0.0150
|
Enabled
Per Line$7
Min Limit3,000
Per Min$0.0250
|
20 | 20 | ∞Unlimited |
Enabled
Flat Charges$0
Per API Call$0.0070
|
| Enterprise |
Signup$3,000
Monthly$300+
|
Enabled
Threshold20,000
Tier Price$25/m
Tier Threshold20,000
|
Enabled
Threshold10,000
Tier Price$10/m
Tier Threshold2000
|
Enabled
SMS Limit5,000
Per SMS$0.0150
|
Enabled
Per Line$5
Min Limit5,000
Per Min$0.0250
|
∞Unlimited | ∞Unlimited | ∞Unlimited |
Enabled
Flat Charges$0
Per API Call$0.0100
|
The SMS and Portal Phone resource fees listed above only apply when you’re using FxMedSupport’s internal Twilio account. We strongly recommend connecting your own Twilio account instead — that way, you pay Twilio directly at their rates and skip the resource markup entirely on our side.
Bringing your own Twilio means: no per-SMS resource fee from us, no per-minute resource fee from us, no SMS limit, no minute limit. Just transparent pass-through to your own Twilio billing. Most of our growing practices end up here.
What you’ll actually pay
every month.
Beyond the headline tier price, here’s a clear picture of what your monthly bill looks like — what’s included, what’s an add-on, and what’s a transparent pass-through. No surprises, no nickel-and-diming.
The monthly fee. That’s the headline number.
Your tier subscription is your predictable monthly base. This is what every practice pays no matter what — the foundation. All four tiers below.
Everything that comes at no extra charge.
Your tier subscription includes the integrations, applications, automations, and support that come with that level. No per-feature charges. No “premium” tax.
Scroll table to see all columns
| Included with your subscription | What it covers | Cost |
|---|---|---|
| All tier applications & integrations Every app, automation, and integration in your tier — used as much as you want, within resource limits. | Per your tier | Included |
| Patient Portal Mobile App Cerbo’s official iOS & Android Patient Portal — built and maintained by FxMedSupport. Available Pro tier and above. | iOS + Android | Included |
| Standard support Live chat, ticket system, knowledge base, and email support during business hours. | All tiers | Included |
| Updates & improvements All bug fixes, security patches, and feature improvements deploy automatically. No version-upgrade fees, ever. | All tiers | Included |
| Cerbo integration maintenance When Cerbo updates their system, we update our integrations to match. You don’t lift a finger. | All tiers | Included |
Add-ons, overages, and pass-throughs.
Three things can increase your monthly bill beyond the tier price. All of them are transparent, and most are within your control.
Scroll table to see all columns
| Charge | When it applies | Type | Cost |
|---|---|---|---|
| Resource overage fees Crossing your tier’s email, patient count, or other resource thresholds. See the Resource Fees matrix for full details. | You exceed a tier limit | Tiered | Variable |
| Portal Phone — additional lines Beyond what your tier includes. Pro: $7/line. Elite & Enterprise: $5/line. Per-minute usage billed separately at $0.0250/min on internal Twilio. | Pro / Elite / Enterprise only | Add-on | $5–7/line |
| Twilio (internal account) Per-SMS and per-minute fees if you use FxMedSupport’s internal Twilio. Strongly recommend BYO Twilio to skip these. | Internal Twilio users only | Optional | $0.015–0.030/SMS |
| Mindbody integration Per-API-call charge. Elite: $0.0070/call. Enterprise: $0.0100/call. Disabled on Basic and Pro tiers. | Elite / Enterprise only | Pass-through | $0.007–0.010/call |
| Cross-tier Enterprise add-ons Occasional Enterprise-tier features added to Elite for practices that need a single capability without a full upgrade. Negotiated case-by-case. | By approval | Add-on | Custom |
| Custom development When you submit a Request for Development that requires custom-built work specifically for your practice’s needs (separate from our standard product roadmap). | By approval, scoped | Project | Quoted |
| Payment processor fees PayRoc, Authorize.Net, NMI, Fluid, Square, Clover, etc. — these go directly to the processor, not to FxMedSupport. We don’t take a cut. | If you use a payment processor | Pass-through | Per processor |
The anti-nickel-and-dime list.
Things you might expect to be billed for that we don’t charge for. Period.
For most practices on Pro or Elite, your monthly bill will be your tier subscription plus, occasionally, a small Twilio pass-through if you’re using our internal account. That’s it. No surprise charges. No hidden line items.
If usage starts approaching a resource threshold, we proactively notify you so you can either adjust usage or move up a tier — whichever serves your practice better. We win when you win.
We don’t build to sell.
We build because you asked.
Every integration in our catalog began with a single provider saying “I wish Cerbo did this.” Then we built it. Then we made it available to every other practice. That’s the entire story.
We are modular because
we grow with you.
FxMedSupport doesn’t have a static product roadmap drawn up by a marketing team in a conference room. We have a living catalog that grows every time a real practice comes to us with a real workflow problem and asks us to solve it.
That’s not a marketing line. That’s literally how every single application we offer came to exist. Auto Encounter Pro started as one provider asking if we could pre-build her chart notes from Cerbo data. Portal Scheduler started with a clinic that wanted patients to book without logging in. QuickBooks Online started with a practice that was tired of manually keying transactions twice. Every. Single. One.
The one of you. The two of you. The ten of you. The three hundred of you who came before — each of you said “I wish Cerbo did that.” And that’s where it all came from.
This is why we’re called The DreamMakers of Cerbo — not because we picked the name, but because Cerbo and our clients did. Because we’re the team that turns “I wish” into “It works.”
The Request for Development process.
Simple, transparent, and built for partnership. Here’s exactly what happens when you submit a Request for Development.
You submit your “I wish.”
Through our Request for Development form, you describe the workflow, integration, automation, or feature you wish FxMedSupport offered. The more context, the better — but we’ll work with whatever you can share.
We review & respond.
Our team evaluates the request against feasibility, the value it would bring to your practice and others, and where it fits in the broader product picture. We respond with our perspective, questions, and any clarifying conversation we need.
We propose a per-project fee.
If we move forward, we issue a clear, fixed project fee covering the scope of the build. Not hours. Not retainers. Not unknowns. One number for one delivered project — so you know exactly what you’re committing to before we start.
We build, you benefit, everyone benefits.
We build the application or feature. You get it first. And then — because of how our platform works — every other practice on a tier that includes that capability gets it too, at no additional cost to them. Your “I wish” becomes the next practice’s standard feature.
Why per-project, not per-hour.
One number. One project. One outcome.
Each Request for Development is priced as a fixed project fee based on the scope of work needed to deliver a working application or feature. You see the number before we start. That’s the number. No hourly creep, no scope-of-work gymnastics, no “the developer ran into something.”
By the hour. By the meeting. By the keystroke.
We don’t bill development time, and we don’t pad estimates against unknowns. If we say it’s a $4,000 project, it’s a $4,000 project — even if it takes us 30 hours, even if it takes us 80. Our incentive is to ship great work efficiently, not to drag time.
We don’t take Requests for Development to make money on development. We take them to grow the platform. The project fee covers the work; the value compounds across every practice that benefits afterward.
What’s your “I wish”?
See an integration we don’t have? Use a tool we haven’t connected to yet? Have a workflow you wish Cerbo could automate? Tell us. Our entire catalog started exactly this way.
Submit a Request for Development →