Medication Refill Notification System
FxMedSupport is excited to announce a groundbreaking new application designed to enhance patient care and streamline medication management within the Cer.bo EHR system. The Medication Refill Notification System is a cutting-edge tool that empowers medical practices to proactively engage with patients regarding their prescriptions, ensuring continuity of care and reducing administrative burdens
Benefits to Your Practice
Enhanced Patient Engagement: Keep patients informed and involved in their care.
Streamlined Workflow: Automate refill notifications and eliminate manual follow-ups.
Improved Medication Adherence: Reduce gaps in patient medication regimens by providing timely reminders and easy refill options.
Customizable to Fit Your Needs: Flexible settings allow you to tailor the application to suit your practice’s unique requirements.
Key Features of the Medication Refill Notification System
Customizable Notification Timeframes
Set specific timeframes for when notifications are sent prior to a medication’s expiration.
Tailor the schedule to meet your practice’s workflow and patient needs.
Multi-Channel Communication
Notify patients through their preferred communication method:
Text Message
Portal Message
Email
Ensure patients never miss critical updates about their prescriptions.
Interactive Patient Responses
Patients receive a notification and can respond directly with their choice:
Yes — They would like a refill.
No — They do not need a refill.
Remind Me Later — They can select a custom timeframe for when they want to be reminded again.
Automated Task Assignments
When a patient makes a selection, your designated admin receives a task in the system:
If the patient selects Yes, the task will notify the admin to initiate the refill process.
If the patient declines or sets a reminder, the task will reflect their action for appropriate follow-up.
Seamless Integration with Cerbo
Fully integrated into the Cerbo ecosystem, enabling practices to manage all prescription-related activities within one platform.
Automatically updates patient records with their choices and medication status.
