Open Orders Notification. Give your office managers their afternoons back.
Office managers do enormous, careful, invisible work — checking orders, labs, and follow-ups so nothing slips. We built a system to carry that watch for them. When a lab order has been open six to eight weeks, it sends a gentle reminder — with conditional logic for upcoming appointments, and always gracefully.
Open 6–8 weeks → check for an appointment → a gentle reminder
—— Why We Built It
The most important work in the office is the work no one sees.
Office managers do enormous, careful, invisible work — quietly checking which orders are still open, which labs haven’t come back, which follow-ups are slipping. It’s the kind of vigilance that keeps a practice safe, and it eats entire afternoons that should belong to higher-value work.
So we built a system to carry that watch. If a lab order has been open six to eight weeks, it sends a gentle reminder — with conditional logic that checks for an upcoming appointment first, so the nudge only goes out when it truly helps. Always graceful, never nagging. We built it to give office managers their afternoons back.
—— What It Does
Vigilant in the background. Gentle in the foreground.
Watches every open order
Orders, labs, and follow-ups are monitored continuously in the background — the invisible vigilance, handled, so nothing quietly falls through.
Flags 6–8 weeks open
When an order has sat open for six to eight weeks, it’s surfaced for a gentle nudge — caught at the right moment, not too soon, never too late.
Conditional appointment logic
Before reminding, it checks for an upcoming appointment — because if you’re seeing the patient soon, a separate nudge would only be noise.
Gentle, graceful reminders
When a reminder does go out, it’s warm and respectful — the tone of a thoughtful office manager, never an automated pester.
Gives afternoons back
Hours once spent manually combing lists are returned to your team — freeing capable people for the work that actually needs a human.
Reads your Cerbo orders
It works from the open orders already in Cerbo — no separate tracker to maintain, no list to keep in sync by hand.
For The People Who Hold It All Together
Let the system keep watch — so your team can breathe.
The careful checking that keeps orders from slipping is essential, and it’s exhausting. Open Orders Notification quietly carries that load — watching everything, reminding gracefully, and handing your office managers back the afternoons they’ve been giving away.
Nothing slips. No one burns out.
Cerbo is the best EHR in functional medicine. Always has been. Always will be.