When I met Kevin I was drowning in the work of a physician and business owner. Kevin listened with an attentive ear and with great patience and kindness, asked questions, brainstormed solutions, allowed me to make the decisions and then created the technology to either automate or optimize efficiency in the process we were working on. Kevin loves a challenge, loves new ideas, is an outside of the box thinker and will take an idea and run with it. His joy in making my life easier and our patient’s satisfaction better is contagious. It has become a wonderful game of hacking the efficiency of our practice and I look forward to our meetings to see what else we can do better. Kevin Mackey and his team at FxMedSupport have been crucial to the large growth of our practice in a short period of time.

I have been working with Kevin and his team at our current practice for one year. I have never seen a medical EMR system leveraged with so many tools added. These tools help not only us as a practice, but also our patients can use these features to their benefit. Kevin and his team have the ability to help our practice run smoother and more efficient with additional system capabilities that we would otherwise not know how to use. He helps us understand the function of our EMR and how to shorten and simplify daily tasks saving us valuable time. Kevin has helped in creating an effective and well structured platform that is now user friendly and a breeze to operate. He has also helped provide a virtual manager who came with complete knowledge of cerbo. She is professional, friendly, and a life saver taking care of many day to day responsibilities that would otherwise fall on an in person staff. Having both Kevin and his team as an extension of our practice gives us peace of mind and helps keep our practice current with our electronic every day world. He also offers advice on how to reach our patients creating educational videos, informative messaging and links on how to follow physician orders after patient visits. Anytime we need IT help or someone to brainstorm ideas with I never hesitate to reach out to Kevin and his staff. We are incredibly grateful to have him as a key component in growing and managing our practice and we are happy to stamp his team as a success! Kevin is highly recommend and we foresee him being a partner for years to come!

Since starting our collaboration their operational expenses (cost) are 60% less than when we started working together. Their current revenue is approaching a 3X in growth with multiple high level ideas being worked-out to continue this upward trend. This is a hybrid practice with 2 providers & Health Coach. I share this with you so you can see what is possible. There was no one major fix. It has been a continual evaluation and reevaluation of processes and workflow; Application / Platform assessment and modifications, Leveraging technology when possible and optimizing virtual support. Their supplement sales are now done in house with their integrated supplement store and is currently generating a 36% profit margin. We see realistic growth in this area to hit $25,000 per month by end of Q4 2020.