Go up the tiers. Here’s what it costs.
Every upgrade is a real rebuild — we reconnect and reconfigure your system for the new tier’s integrations. So each move up carries a one‑time upgrade fee. Here are the exact numbers, by path.
You can always go down for free. Going back up means paying the upgrade fee again.
Every upgrade path, priced.
A one‑time fee per upward move — it covers the engineering to rebuild your system with the new tier’s connections and configuration. Downgrades are always free. If you drop a tier and later climb back up, the upgrade fee applies again, because we rebuild again.
| Upgrade path | One‑time upgrade fee |
|---|---|
| Basic → Pro | $499 |
| Basic → Elite | $750 |
| Pro → Elite | $500 |
| Any tier → Enterprise | Custom |
Up costs. Down is free. Back up costs again.
No surprises, no banking, no fine print. Three simple movements, and you always know which one touches your card.
Moving up is a rebuild.
When you climb a tier, we add the new integrations and connections that tier unlocks — real engineering work. That’s the one‑time upgrade fee in the table above. You pay it once per upward move.Dropping a tier is always free.
Want to scale back? Move down anytime at no charge. Your monthly subscription simply adjusts to the new tier on your next cycle. No downgrade fee, ever.Re‑upgrading? You pay again.
There’s no credit bank. If you drop down and later move back up, we rebuild your system again — so the upgrade fee applies again. Each upward move is its own rebuild.Two things worth knowing.
Enterprise is always custom.
Moving up to Enterprise isn’t a flat fee. It’s scoped to your build — pharmacies, labs, white‑label mobile apps, 10,000+ patient practices. We price the upgrade to what we’re actually building together.Your 12‑month clock doesn’t change.
Upgrade fees are separate from your commitment. Your fulfillment is still 12 consecutive monthly subscription charges across any tier — moving up or down never resets or extends that clock.Know your tier. Skip the upgrade.
Upgrades are easy and the pricing is honest — but the smartest move is starting on the tier you actually want. Take a look at the full lineup, then open your account.
Cerbo is the best EHR in functional medicine. We just make it easy to move up into more of what we’ve built on top of it — and honest about what that costs.